Community Manager at Perkbox, growing and nurturing the community to empower professionals. Collaborating across teams to strengthen relationships and foster engagement with clients.
About the role
- Community Engagement Specialist in Philadelphia leading initiatives for Wider Circle's health programs. Connecting members, organizing events, and enhancing community engagement with health plans.
Responsibilities
- Lead the Connect For Life program, utilizing Wider Circle's developed curriculum to build trust and promote health.
- Strategically plan, and host virtual and in-person events to foster relationships among members and contribute to positive wellness outcomes.
- Proactively contact members, ensuring participation in Chapter events and various group activities, conducting one-on-one home visits, and facilitating monthly engagement.
- Record member interactions (all member outreach, attendance, and attempts to contact members) for effective tracking and reporting through Wider Circle's online digital systems in a timely manner.
- Identify natural leaders within the community and invite them to serve as Wider Circle Ambassadors, enhancing member connections and event coordination.
- Connect with potential members, developing personalized plans to enroll them in the Connect For Life program.
- Serve as a liaison, connecting members to their health plans and to each other. Support members in needs as it relates to helping them with health care services, doctor appointments or assisting them in closing care gaps.
- Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback, and other relevant data.
Requirements
- Team Player: Able to work well with others, contribute to a positive environment, and provide leadership when needed.
- Proactive: Take the lead on community engagement initiatives with minimal direction.
- Adaptable: Comfortable in a fast-paced, changing environment, and eager to learn and grow.
- Experience: 3+ years in community outreach, teaching, or facilitation. Healthcare experience is a plus.
- Education: Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree.
- Community Building: Experience creating or supporting a community of 500+ members.
- Organizational Skills: Able to prioritize tasks, stay organized, and follow through on commitments.
- Tech Savvy: Comfortable using web-based and app-based systems.
- Independent Worker: Able to manage tasks and responsibilities in a remote environment with little supervision.
- Transportation: Reliable transportation for home visits, willing to travel 20-50 miles.
- Flexible Schedule: Available to work outside regular business hours when needed.
- Drug-Free Commitment: Willingness to complete pre-employment drug testing and background checks.
Benefits
- Performance-based incentive bonuses
- Opportunity to grow with the company
- Comprehensive health coverage including medical, dental, and vision
- 401(k) Plan
- Paid Time Off
- Employee Assistance Program
- Health Care FSA
- Dependent Care FSA
- Health Savings Account
- Voluntary Disability Benefits
- Basic Life and AD&D Insurance
- Adoption Assistance Program
- Training and Development
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