About the role

  • Email Marketing Manager responsible for evolving email marketing at Westfield Insurance. Overseeing campaigns, segmentation, and transitioning platforms from Acoustic to HubSpot.

Responsibilities

  • Evolve Westfield’s existing email marketing function in Acoustic and spearhead the transition from Acoustic to HubSpot, including establishing scalable processes, creating segmented lists, developing automated workflows, and ensuring a smooth migration without disruption to current operations.
  • Develop a future state vision, requirements, and partner with vendors to build a strategic roadmap for email marketing technology and automation.
  • Collaborate closely with IT to manage integrations, ensure system compatibility, and support ongoing improvements to the email platform infrastructure.
  • Build and manage end-to-end email marketing campaigns, including list creation, segmentation, content development, QA, deployment, and reporting.
  • Streamline email marketing processes, ensuring best practices in compliance, deliverability, and efficiency.
  • Build and optimize automated flows that support business objectives.
  • Leverage customer data to provide consumer insights and refine automation strategies.
  • Manage and optimize the email campaign calendar in alignment with Digital Marketing and Marketing Strategy Managers.
  • Partner with external vendors to support eventual platform transition, template creation, and campaign execution.
  • Oversee data integrations between the email platform and third-party tools.
  • Track, analyze, and report on email performance metrics, with accountability for results and insights that inform future strategy.
  • Use project management software (Wrike) to prioritize and align campaigns with business goals.

Requirements

  • 5–7 years of experience leading successful email marketing campaigns and strategies.
  • Demonstrated expertise in advanced email platforms; HubSpot and Acoustic strongly preferred.
  • Proven experience in segmentation, A/B testing methodologies, personalization, and automation workflows.
  • Strong analytical skills with experience tracking and reporting on funnel metrics.
  • Ability to work independently while collaborating with cross-functional stakeholders.
  • Excellent written communication, writing, and interpersonal skills.
  • Strong organizational and project management skills.
  • Proficiency with marketing automation technology and working knowledge of HTML.
  • Familiarity with SEO/SEM and Google Analytics a plus.
  • Experience in the insurance or financial services industry preferred.
  • Bachelor’s degree in Marketing, Communications, or a related field.

Benefits

  • Flexible work arrangements
  • Professional development

Job title

Email Marketing Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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