About the role

  • Email Marketing Specialist executing email and SMS campaigns for Apex Service Partners. Collaborating with CRM team to enhance customer engagement and program effectiveness.

Responsibilities

  • Produce and execute email and SMS campaigns, including programming emails from templates, asset coordination, QA, and scheduling.
  • Support various strategic programs via manual and triggered campaigns across the customer lifecycle including prospecting, win-back, nurturing, post-purchase, loyalty, retention, surveys, and transactional emails.
  • Create segmentation for email campaigns through CDP based on consumer analytics into the appropriate customer journey.
  • Manage and execute email/SMS marketing calendar and ensure alignment with business priorities, demand forecasts, and internal stakeholders.
  • Partner with the CRM Manager and other business owners to create email concepts and campaigns which reflect brand look/feel/voice while achieving business objectives.
  • Perform render testing across devices, email clients, and ISPs to ensure that emails are rendering correctly for the majority of the subscriber base.
  • Manage a rigorous calendar of email deployment of email/text campaigns: adhoc, opportunistic and journeys.
  • Constantly look for new ways to improve overall programs through new technology, tools, partners, trends, and best practices.

Requirements

  • Ability to execute email campaigns to communicate, educate and call to action through a combination of various support services (Creative, Deployment, etc.) and hands on execution within software solutions (Blueshift and Service Titan)
  • Hands-on experience in marketing automation platforms, preferably Blueshift, Hubspot, Salesforce Marketing Cloud, or Marketo.
  • Involvement in growing, engaging with, and analyzing the performance of a large email marketing database.
  • Strong project management skills, Q/A adherence and exceptional attention to detail.
  • Understand different audiences and how to communicate to them effectively
  • Keen eye to preserve integrity and voice of our brands and messaging throughout the entire campaign development process
  • Strong organization and problem-solving skills
  • Hands-on approach.
  • Able to manage multiple priorities and work collaboratively with teams to ensure the highest quality deliverables
  • Ability to deliver results in a fast-paced environment
  • Ability to interpret email reporting and results to maximize future deployments

Benefits

  • medical, dental and vision coverage
  • competitive PTO
  • sick days
  • holidays
  • 401k matching

Job title

Email Marketing Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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