Mortgage Bank Sales Consultant originating mortgage loans while mentoring branch staff and collaborating with leadership. Engaging customers to provide high-quality service at assigned bank branches.
Responsibilities
Sit within assigned bank branches and originate mortgage loans.
Collaborate with branch leadership, participate in branch huddles, mentor and coach employees to increase knowledge of mortgage products and processes.
Perform miscellaneous duties as needed and required.
Exercise some independent judgment when conducting outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities.
Interact with customers to understand their needs and provide high quality customer service; inform prospective and existing customers of Wells Fargo Home Mortgage programs; analyze and offer mortgage loan products based on the client's needs.
Process low to moderately complex loan applications for mortgage transactions and review rates and terms within guidelines.
Maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication.
Continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements.
Adhere to policies, underwriting requirements, compliance requirements, and loan procedures; collaborate with fulfillment partners to meet the needs of clients throughout the origination process.
Requirements
2+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.
Benefits
Compensation includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements, with the opportunity to earn additional commission.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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