CRM Architect responsible for designing, implementing, and optimizing CRM systems. Collaborating with stakeholders to enhance business processes and improve customer interactions.
About the role
- Salesforce Developer building custom solutions for our Sales Technology Team at Wedgewood Weddings. Collaborating with cross-functional partners to deliver high-impact enhancements across Salesforce ecosystem.
Responsibilities
- Design, develop, test, and deploy custom solutions using Apex, Lightning Web Components, Aura Components, and Salesforce APIs
- Architect scalable solutions that align with best practices
- Build and enhance flows with a strong emphasis on performance, modularity, and reusability
- Create and maintain integrations with external systems
- Customize and optimize Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud
- Assist with enhancements to website integrations, customer portals, and custom web experiences
- Partner closely with Salesforce Admins to evaluate business requirements
- Participate in sprint planning, code reviews, and release management cycles
- Troubleshoot production issues and investigate performance concerns
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or equivalent real-world experience
- 3–5+ years of Salesforce development experience required
- Strong proficiency in: Apex, Lightning Web Components (LWC) and Aura, Salesforce Flow advanced design, SOQL/SOSL, custom metadata, custom settings, HTML, CSS, JavaScript
- Experience with Service Cloud Voice + AWS Connect preferred
- Experience with integration development (REST APIs, Named Credentials, External Services) including Mulesoft
- Familiarity with Marketing Cloud, Journey Builder, and MC Connect is a plus
- Website development or CMS experience is a significant plus
- Salesforce Platform Developer I required; Platform Developer II strongly preferred
- Strong analytical mindset
- Excellent communication skills
- A collaborative spirit with a hospitality-forward approach
Benefits
- competitive pay
- favorable bonus plan
- PTO
- paid holidays
- sick leave
- medical, dental, vision, accident and life insurance
- a company funded health reimbursement account
- our 401(k) with company match
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