Hybrid Loan Production Manager

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About the role

  • Loan Production Manager driving commercial loan applications from application through preclosing. Join Webster Financial Corporation, a leading commercial bank, to expand your career potential.

Responsibilities

  • Drive consistency and accountability across the credit and loan onboarding process by managing an origination pipeline of commercial credit requests through workflow stages from application through closing
  • Manage multiple credit applications simultaneously with careful tracking of application status and next steps required for an application to advance
  • Coordinate with Line of Business on customer outreach effort to ensure required documentation is collected and uploaded into the Loan Origination System
  • Thoroughly review all loan application documentation, anticipate potential workflow challenges, and take proactive measures to resolve obstacles in advance
  • Coordinate with Underwriting to ensure receipt of sufficient due diligence materials, seek responses to credit inquiries, and maintain status communication to Line of Business
  • Serve as a primary point-of-contact for all application status inquiries and/or problems arising throughout the loan approval and closing processes
  • Prepare and issue commitment letters consistent with the credit approval terms and provide customer follow-up if questions arise
  • Act as the primary process owner of the credit request to ensure a timely and high-quality closing is achieved by tracking application status, following up on missing information, proactively solving problems, and collaborating with cross functional teams
  • Coordinate preparation of all necessary loan documentation and exercise preclosing quality control in preparation for deal closing and scheduling activities
  • Coordinate correspondence, both verbal and written, among clients, Relationship Managers, Middle & Back Office operations, and Counsel, as necessary

Requirements

  • 5 years of experience in Credit, Lending, or Bank Operations
  • Bachelor’s Degree in Business, Finance, Accounting, or Economics preferred
  • Strong knowledge of commercial loan documentation in commercial, industrial, and real estate markets
  • Awareness of collateral specific concepts of security interest, lien perfection, and obtaining clear title
  • Experience ordering or working with appraisals, business valuations, environmental assessments, and other third-party due diligence reports
  • Familiarity with the basic commercial lending process and procedures in Sales Support, Credit, Closing, Loan Operations, and Portfolio Management
  • Heightened organizational and prioritization skills with proven ability to multi-task and drive applications within target turn times
  • Ability to present potentially complex subject matter in a clear and concise manner to ensure understanding by internal stakeholders, customers, and other external parties
  • Demonstrated ability to engage with functional teams to build relationships and collaboratively work toward identifying and recommending process improvements
  • Problem solving skills with experience defining key points and creatively working toward solutions.

Benefits

  • Professional development opportunities
  • Hybrid work schedule (3 days in the office, 2 days remote)

Job title

Loan Production Manager

Job type

Experience level

Mid levelSenior

Salary

$112,000 - $120,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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