Loan Production Manager driving commercial loan applications from application through preclosing. Join Webster Financial Corporation, a leading commercial bank, to expand your career potential.
Responsibilities
Drive consistency and accountability across the credit and loan onboarding process by managing an origination pipeline of commercial credit requests through workflow stages from application through closing
Manage multiple credit applications simultaneously with careful tracking of application status and next steps required for an application to advance
Coordinate with Line of Business on customer outreach effort to ensure required documentation is collected and uploaded into the Loan Origination System
Thoroughly review all loan application documentation, anticipate potential workflow challenges, and take proactive measures to resolve obstacles in advance
Coordinate with Underwriting to ensure receipt of sufficient due diligence materials, seek responses to credit inquiries, and maintain status communication to Line of Business
Serve as a primary point-of-contact for all application status inquiries and/or problems arising throughout the loan approval and closing processes
Prepare and issue commitment letters consistent with the credit approval terms and provide customer follow-up if questions arise
Act as the primary process owner of the credit request to ensure a timely and high-quality closing is achieved by tracking application status, following up on missing information, proactively solving problems, and collaborating with cross functional teams
Coordinate preparation of all necessary loan documentation and exercise preclosing quality control in preparation for deal closing and scheduling activities
Coordinate correspondence, both verbal and written, among clients, Relationship Managers, Middle & Back Office operations, and Counsel, as necessary
Requirements
5 years of experience in Credit, Lending, or Bank Operations
Bachelor’s Degree in Business, Finance, Accounting, or Economics preferred
Strong knowledge of commercial loan documentation in commercial, industrial, and real estate markets
Awareness of collateral specific concepts of security interest, lien perfection, and obtaining clear title
Experience ordering or working with appraisals, business valuations, environmental assessments, and other third-party due diligence reports
Familiarity with the basic commercial lending process and procedures in Sales Support, Credit, Closing, Loan Operations, and Portfolio Management
Heightened organizational and prioritization skills with proven ability to multi-task and drive applications within target turn times
Ability to present potentially complex subject matter in a clear and concise manner to ensure understanding by internal stakeholders, customers, and other external parties
Demonstrated ability to engage with functional teams to build relationships and collaboratively work toward identifying and recommending process improvements
Problem solving skills with experience defining key points and creatively working toward solutions.
Benefits
Professional development opportunities
Hybrid work schedule (3 days in the office, 2 days remote)
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