UX Product Experience Designer creating digital identity solutions for banking and retail sectors. Involves designing user journeys, interfaces, and prototypes aligning with enterprise requirements.
About the role
- Tech Lead develops integrated e-commerce strategies for clients at Webrepublic's South Africa subsidiary. Collaborates with teams to enhance client success through a customer-centric approach.
Responsibilities
- Develop integrated e-commerce strategies for our clients
- Pursue a cross-channel, customer-centric approach to drive client success by focusing on business drivers and KPIs
- Monitor market trends and competitor strategies
- Work on pitches and cooperate with key stakeholders within the agency to create integrated e-commerce strategies that offer added value to clients
- Develop, define, train, and standardise e-commerce services
- Manage important partnerships
- Provide expert guidance to the Service Ambassadors
- Jointly develop new service opportunities with Service Ambassadors
Requirements
- Minimum of 4 years of experience in the e-commerce sector
- Proven expertise in channels and platforms such as SEM, Social Commerce, UX & Conversion Rate Optimisation, Feed Management, Affiliate Marketing, Email Marketing, and Marketplace Optimisation
- Ability to translate complex technical briefings, strategies, and insights into clear, compelling, and simple messages understandable to stakeholders with varying levels of expertise
- Familiar with target group attitudes, behaviours, and perceptions through the effective use of market data, research, and customer data
- Fluent in English; fluent in German is a plus
- Hold a degree or further education in Marketing, Communication, Business, or a comparable field
Benefits
- a dynamic work environment fostering personal growth and development
- opportunities to work on exciting projects with leading global brands
- learning from Subject Matter Experts across all digital marketing disciplines
- flat hierarchies and short decision paths
- being part of a young, dynamic, and international team
- exposure to disciplines beyond your own skill set
- a vibrant office space in Cape Town
- a flexible work environment (hybrid work)
- a competitive compensation package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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