Ausbildung zum Kaufmann im E - Commerce in Dornstetten, Deutschland. Praktische Erfahrung im Online - Shop und in der Kundenbetreuung während der 3 - jährigen Ausbildungszeit.
About the role
- Key Account Manager managing specified national retail and e-commerce customer accounts at Franke Group. Driving relationships, sales, and strategic initiatives to grow turnover and profitability.
Responsibilities
- Day to day Management of specified national retail and e-commerce customer accounts
- Product ranging, forecasting, pricing and terms negotiation
- Head office and store level relationship management
- Grow turnover and profitability with all accounts in a sustainable fashion
- Manage Key Customer Accounts at all levels
- Build head office relationships in buying, merchandising/planning and marketing
- Drive ranging and promotional activity
- Build relationships with regional and store level customer representatives
- Implement strategic initiatives alongside NSM
- Manage information: pricing & promotional P&Ls, product forecasts, customer data requests
- Work closely with the Internal Key Account Manager and all internal colleagues
- Present and report on competitor activity within the category.
Requirements
- 3+ years of sales experience in similar role
- Experience of working with multiple, complex accounts in the national retail and e-commerce sectors
- Proven track record in managing and negotiating with key account customers
- Influencing at senior levels (externally and internally)
- High level of education – ideally to degree standard
- Strong analytical, numerical and communication skills
- Competent in preparing reports, undertaking presentations, managing time and workload
- Experience of CRM applications
- High level of IT literacy
- High level of attention to detail
Benefits
- Pension Scheme with 6% employer contribution
- Other employee benefits
- Discounts on Franke products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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