About the role

  • Marketing Administrator creating educational content and managing brand assets for sales and marketing teams. Supporting marketing initiatives through content strategy and digital presence management.

Responsibilities

  • Turn client-facing questions, objectives, and issues into educational content across blogs, social media, and email, and website pages.
  • Produce content around core TAYA/Endless Customers Pillars: Pricing, Problems, Comparisons, Reviews, Best-of-lists.
  • Conduct interviews with vCIOs, engineers, leadership, and SMEs to extract insights for long-form content.
  • Draft scripts, outlines, and talking points for videos, webinars, and podcasts.
  • Support production of vertical-specific content (Manufacturing, Healthcare, Finance, and Nonprofit).
  • Maintain consistent branding across all marketing channels.
  • Update and maintain the company website, landing pages, and resource library.
  • Create social graphics, one-pagers, case studies, and sales enablement materials.
  • Publish content across LinkedIn, You Tube, social media, blog, and newsletters.
  • Upload and manage content within CRM/marketing automation tools.
  • Build simple email nurture workflows based on Endless Customers principles.
  • Track content engagement to ensure prospects are consuming educational materials.
  • Coordinate content for the Sales process: assignment selling guides, resource bundles, FAQs, comparison sheets.
  • Help coordinate webinars, trainings, seminars, and client education events.
  • Assist with marketing campaigns promoting SecureBIT, automation, cybersecurity stacks, and RabbitAI initiatives.
  • Manage digital ads, boosted posts, or paid social (if applicable).
  • Maintain editorial calendar aligned to weekly rhythm of Endless Customers content production.
  • Track KPIs such as traffic, engagement, click through, conversions, and assignment selling completion.
  • Ensure timely and accurate documentation of marketing deliverables.
  • Assist with gathering customer stories, testimonials, and case studies.

Requirements

  • 1-3 years of marketing experience.
  • Strong written and editing skills.
  • Ability to translate technical topics into simple, helpful content.
  • Basic graphic design ability (Canva, Adobe Express, or equivalent).
  • Familiarity with social media platforms (LinkedIn especially).
  • High level of organization and follow-through.
  • Experience in an MSP or IT services environment. (Preferred)
  • Understanding of content marketing, methodologies (TAYA/Endless Customers a huge plus). (Preferred)
  • Experience in HubSpot, ActiveCampaign, ClickUp, or similar tools. (Preferred)
  • Basic video editing skills (CapCut, Premiere, Descript, etc.). (Preferred)
  • Curiosity + proactive learning.
  • Strong listening skills and interviewing skills.
  • Ability to simplify complex ideas.
  • Creative problem-solving and detailed and process driven.
  • Comfortable working in a fast-paced environment.
  • Ownership mentality and a "figure it out" mindset.

Benefits

  • Company paid Day-1 Health Insurance for employee.
  • Company paid AD&D.
  • Company paid LTD & STD.
  • Unlimited PTO.
  • Vision Insurance
  • Dental Insurance
  • 401K plan.
  • Life Insurance.

Job title

Marketing Administrator

Job type

Experience level

Junior

Salary

$55,000 - $75,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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