Hybrid Account Director

at We Are Social

• Job title: Account Director
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Account Director responsible for managing client accounts and team initiatives at a creative agency. Engaging with clients to deliver innovative, impactful marketing strategies.

Responsibilities

• Serve as the primary point person in day to day client communication on projects.
• Manage clients and maintain friendly and productive lines of communication at all times.
• Deliver channel strategies and tactics for specific product launches.
• Track work progress and deliverables and relay client feedback to team and senior leadership.
• Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help.
• Become fluent in business objectives and organization goals.
• Oversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the client.
• Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client.
• Acquire proper internal and client approvals to ensure smooth and timely project execution.
• Communicate and follow up with clients and internal departments regarding all projects to address any concerns.
• Maintain working knowledge all aspects of production with vendors on behalf of the client.
• Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions.
• Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutions.
• Develop staffing plans and proposals for new projects and briefs.
• Maintain rigor and consistency in use of agency financial systems and templates.

Requirements

• Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution.
• Bachelor's degree in marketing, advertising, communications, or a related field.
• Proven account management and client communication skills.
• Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams.
• Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.
• Curiosity about clients’ business and a passion for solving business problems.
• Excellent communication and presentation skills with the ability to interface with senior level professionals.
• Financial literacy and management of multiple budgets.
• Demonstrated expertise and experience delivering channel assets – from up front strategy and planning through activation and execution.
• Leading New Business Pitches.
• Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of A.I. tools and functions. Added plus: Knowledge of Asana.

Benefits

• We like to laugh, we live for celeb gossip and we’re great on AUX.
• Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
• You best believe we know how to celebrate our wins. And our losses (it’s how we learn).
• From carbon offsets to community kitchens, we’re passionate about making a difference.
• Did we say snacks? Because we have great snacks. (Shoutout to Sheila who keeps the kitchen stocked.)