Account Executive responsible for increasing order and scan volume in physician sales across modalities. Collaborates with referrers and analyzes referral patterns for effective territory management.
About the role
- Consultant in sales for Lotus Convert providing customer assistance and commercial solutions. Engaging with clients and maintaining their satisfaction through effective communication and support strategies.
Responsibilities
- Assist customers by phone, email, and in person, ensuring a close, trust-based relationship;
- Have in-depth knowledge of the company's products and services, as well as the market, competitors, and prospective customers;
- Identify needs and propose appropriate commercial solutions;
- Prepare and send presentations and quotes, conducting active follow-up to improve closing rates;
- Maintain and expand the client portfolio, actively prospecting and building customer loyalty;
- Register and update information in the system, ensuring data accuracy;
- Monitor order progress and keep clients informed about deadlines and status;
- Schedule and participate in technical visits when required;
- Participate in bids and public tenders, identifying business opportunities;
- Conduct post-sale follow-up to ensure customer satisfaction and repeat business;
- Support clients with layout requests and basic technical support;
- Ensure the organization and efficiency of the commercial department's routines.
Requirements
- Strong communication skills, persuasive ability, and a results-oriented mindset;
- Organized, ethical, and proactive;
- Value customer relationships as the foundation for commercial success;
- Emotional intelligence, strategic vision, and team spirit.
Benefits
- Corporate University for continuous development;
- Structured Career Plan with real growth opportunities;
- Regular performance reviews focused on development and recognition;
- Quarterly performance-based bonus, rewarding concrete results;
- Collaborative work environment grounded in respect, responsibility, and innovation.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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