Social Media Lead responsible for executing social strategy for a major technology company. Collaborating across teams in the marketing agency to enhance brand advocacy and community engagement.
Responsibilities
Plan, refine and execute the social strategy, covering but not limited to the following: Always-on content, campaigns, employee advocacy and influencer programs.
Work closely and be a trusted counsel for internal and external stakeholders when it comes to social amplification efforts and plans.
Lead and oversee the content development and curation efforts for social calendars, including the editorial calendar, copywriting and publishing for social channels.
Exercise due diligence and ensure that all activities on social media are fit-for-market, meet local needs and capture local nuances.
Ensure and preserve the sanctity of the client’s brand for all forms of delivery through social media - be it copy, creatives and/or any other forms of engagement.
Review and report on owned content performance and learnings, along with proactive sharing of best-in-class practices on social media and competitive intelligence.
Lead performance audits and reviews, and provide direction to social media and engagement strategies and tactics for India.
Monitor trends, social listening insights, and platform updates to keep the brand ahead of the curve.
Manage reporting, social performance tracking, and continuous optimisation to drive measurable results.
Requirements
BA/BS degree or equivalent experience
8+ years of experience in tech, marketing or related industry and a proven track record in social media strategy and management
Strong understanding of social platforms and audience behaviour.
A strategic and creative thinker who can navigate the ever-evolving social landscape
Proven ability to develop and execute social strategies that drive engagement and growth.
Data-driven mindset — comfortable analysing metrics and turning insights into actions.
Able to positively influence diverse stakeholders and galvanise them on the social agenda and mission of the brand
Ability to work with local and geographically dispersed stakeholders to deliver clear instructions and directions
Solid project management experience, with an ability to bring both order and attention to detail
Experience with social media publishing tools like Sprinklr
Working knowledge of Adobe Photoshop
Background in B2B/technology space is preferred
Proficiency with social media management/scheduling tools (Buffer, Hootsuite, Sprout Social) and analytics platforms (Google Analytics, Meta Business Suite).
Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.
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