Customer Care Senior Analyst role focused on training clients and resolving software issues. Joining a team at a leading tech company in digital innovation across Europe.
About the role
- IT Desktop Support Specialist at Everise delivering IT desktop support and administration. Collaborating with corporate technology teams and providing 24x7 on-call support.
Responsibilities
- Provide all levels of IT desktop support
- Work closely with the Everise Corporate Technology team
- Administration including user account setup and permissions allocation
- Provide 24x7 on-call production support
Requirements
- Bachelor’s degree in Computer Science or related field
- 2-4 years of related experience in IT desktop support
- User desktop management skills
- Administration of Windows applications and Exchange
- Working knowledge of Microsoft Networking principles (DNS, WINS, DHCP)
- Desired certifications: A+ Certification, MCSE
- Ability to manage multiple projects and tasks simultaneously
- Must work off-hours as required
- Excellent personal communication and presentation skills
Benefits
- Professional development opportunities
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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