Account Executive managing enterprise retail and FMCG sales cycles. Owning full sales process from discovery to production with complex operational transformations.
About the role
- Account Director managing client relationships and leading strategic initiatives in digital/social marketing for a creative agency. Focusing on brand growth and campaign execution.
Responsibilities
- Manage, maintain and grow the relationship with the client and key stakeholders
- Have a positive impact on projects, teams and clients by providing direction and a vision to follow
- Maintain a superior relationship with all departments in the agency, understand the strategic goals of the account and communicate them to the agency team
- Manage and mentor junior staff members
- Communicate with senior leadership about account status while proactively finding solutions to issues that may arise.
- Manage high-volume content pipelines across multiple accounts and platforms.
- Juggle overlapping deadlines and shifting priorities in fast-paced environments.
- Implement strong organisational systems to track content workflows, reviews, and stakeholder approvals.
- Align cross-functional teams to deliver on time without sacrificing quality.
- Lead simultaneous campaigns while maintaining strategic oversight and executional detail.
- Make quick decisions and pivoting strategies to meet changing client or market demands.
- Identify bottlenecks and optimise processes for scalable content production.
- Keep calm under pressure and thrive in a deadline-driven environment with competing priorities.
- Communicate confidently and keep clients and internal teams aligned through complexity.
Requirements
- 6+ years’ experience in digital/social account management
- Experience implementing social media, digital and integrated marketing campaigns
- Natural leadership abilities
- Excellent communication skills: persuasive, strategic, proactive, diplomatic
- Experience managing and mentoring teams
- A demonstrated passion for and superb understanding of the social media landscape
- A deep understanding of relevant social ad operations and optimisation
- Uncanny attention to detail
- Rockstar presentation skills
- Commitment to excellence — working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation
- Big brand experience a must!
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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