Hybrid Account Director

at Wasserman

• Job title: Account Director
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sydney, Australia

About the role

• Account Director managing client relationships and leading strategic initiatives in digital/social marketing for a creative agency. Focusing on brand growth and campaign execution.

Responsibilities

• Manage, maintain and grow the relationship with the client and key stakeholders
• Have a positive impact on projects, teams and clients by providing direction and a vision to follow
• Maintain a superior relationship with all departments in the agency, understand the strategic goals of the account and communicate them to the agency team
• Manage and mentor junior staff members
• Communicate with senior leadership about account status while proactively finding solutions to issues that may arise.
• Manage high-volume content pipelines across multiple accounts and platforms.
• Juggle overlapping deadlines and shifting priorities in fast-paced environments.
• Implement strong organisational systems to track content workflows, reviews, and stakeholder approvals.
• Align cross-functional teams to deliver on time without sacrificing quality.
• Lead simultaneous campaigns while maintaining strategic oversight and executional detail.
• Make quick decisions and pivoting strategies to meet changing client or market demands.
• Identify bottlenecks and optimise processes for scalable content production.
• Keep calm under pressure and thrive in a deadline-driven environment with competing priorities.
• Communicate confidently and keep clients and internal teams aligned through complexity.

Requirements

• 6+ years’ experience in digital/social account management
• Experience implementing social media, digital and integrated marketing campaigns
• Natural leadership abilities
• Excellent communication skills: persuasive, strategic, proactive, diplomatic
• Experience managing and mentoring teams
• A demonstrated passion for and superb understanding of the social media landscape
• A deep understanding of relevant social ad operations and optimisation
• Uncanny attention to detail
• Rockstar presentation skills
• Commitment to excellence — working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation
• Big brand experience a must!

Benefits

• Competitive salary
• Flexible working hours
• Professional development opportunities
• Paid time off