Billing and Collections Coordinator at EdgeUno handling invoicing and collections for telecommunications services. Supporting financial analysis and managing customer accounts in a data - driven environment.
About the role
- Analyst supporting OTC collections and disputes for Warner Bros. Discovery, maintaining customer accounts and reporting on receivables status. Working in a hybrid environment with a benefits package.
Responsibilities
- Responsible for chasing outstanding debt from customers within established collections schedule (calls, e-mails), update account status records and collection efforts.
- Prepare AR aging reports and maintain documentation for audits and compliance purposes
- Respond and resolve internal and external AR queries in defined timeframe
- Report on collections activity and accounts receivables status
- Perform AR reconciliations, investigating and resolving unapplied payments.
- Support our Cash Application Team with obtaining missing remittance advice from customers
- Provide support to our Billing Team to ensure customers get invoiced on time
- Resolve disputes within own area of responsibility according to the agreed timeframe and escalate to relevant departments for quick resolution.
Requirements
- Fluent Polish and Italian B1
- Minimum 1-2 years of experience in Order to Cash (OTC) with comprehensive knowledge of the accounts receivable and dispute management processes
- Bachelor’s degree in accounting, Finance or a related field (preferred)
- Strong working knowledge of Microsoft Office tools (Excel, Outlook, Word)
- Strong communication skills, client-focus attitude, ability to work independently and ability to prioritize activities in dynamic environments
Benefits
- Contract of employment
- Hybrid work model
- Benefits package, including: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan and Employee Referral Program
- Free access to the HBO Max platform
- Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
- Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club and online meetings with experts
- CSR activities: volunteering, ecological and social initiatives
- Access to parking spaces
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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