Hybrid Collections Agent

Posted yesterday

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About the role

  • Atendente em cobrança para a Pagaleve, realizando negociações de contratos em atraso e suporte às áreas de estratégia. Trabalhando em um ambiente flexível e dinâmico.

Responsibilities

  • Conduct outbound and inbound customer contact (phone, WhatsApp, and email) to negotiate overdue contracts;
  • Provide support to strategy teams;
  • Negotiate outstanding debts with customers
  • **Hours: Tuesday to Friday from 11:00 to 20:00 and Saturday from 08:00 to 17:00**

Requirements

  • Proficiency with Microsoft Office suite
  • Experience in collections — experience with banking products is a plus;
  • Persuasive skills
  • Strong communication skills and proactivity.

Benefits

  • Competitive compensation
  • Health insurance covering 100% of the employee and 75% of the first dependent
  • Monthly discount voucher for stores that accept Pix Parcelado
  • Day off on your birthday
  • Meal/food allowance (iFood Benefícios card)
  • Flexible work model; office space available for those who prefer to work on-site some days of the week
  • Wellhub

Job title

Collections Agent

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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