Atendente em cobrança para a Pagaleve, realizando negociações de contratos em atraso e suporte às áreas de estratégia. Trabalhando em um ambiente flexível e dinâmico.
Responsibilities
Conduct outbound and inbound customer contact (phone, WhatsApp, and email) to negotiate overdue contracts;
Provide support to strategy teams;
Negotiate outstanding debts with customers
**Hours: Tuesday to Friday from 11:00 to 20:00 and Saturday from 08:00 to 17:00**
Requirements
Proficiency with Microsoft Office suite
Experience in collections — experience with banking products is a plus;
Persuasive skills
Strong communication skills and proactivity.
Benefits
Competitive compensation
Health insurance covering 100% of the employee and 75% of the first dependent
Monthly discount voucher for stores that accept Pix Parcelado
Day off on your birthday
Meal/food allowance (iFood Benefícios card)
Flexible work model; office space available for those who prefer to work on-site some days of the week
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