Hybrid Head of Billing and Collections

Posted 2 days ago

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About the role

  • Manage billing and collections processes at OpenClassrooms, helping individuals with career transitions. Ensure quick and effective billing while leading a remote team.

Responsibilities

  • Supervise and support the billing and collections team (4 people).
  • Ensure timely and accurate invoicing of 100% of realized revenue.
  • Optimize collection processes to ensure effective recovery of all invoices.
  • Implement standardized processes to reduce rejection rates.
  • Collaborate with the commercial team to renegotiate commercial terms.
  • Implement management tools and performance indicators (KPIs).

Requirements

  • Excellent management and coaching skills for high-performing teams.
  • Strong finance and data analysis skills.
  • Strong attention to detail to ensure accuracy of financial reporting.
  • Expertise in structuring and scaling billing processes.
  • Results-oriented approach with excellent organizational skills.
  • Proven IT skills, including advanced Excel and Tableau proficiency.
  • Significant experience in higher education or EdTech environments.
  • Fluency in French and English at a minimum C1 level.

Benefits

  • Remote work: OpenClassrooms is a “remote first” distributed company offering full flexibility to work 100% remotely from France.
  • Access to OpenClassrooms offices in Paris (75009).
  • Access to coworking spaces for employees based outside Île-de-France.
  • Fully covered complementary health insurance + access to income protection insurance.
  • 300€ annual allowance to fund an activity of your choice (wellness, culture, or sport).
  • Access to the moka.care app (mental health solution), including covered sessions with a psychologist, therapist, or coach.
  • Swile meal card (tickets-restaurant).
  • Commuter expense reimbursement for Île-de-France (Pass Navigo covered).
  • 30 days of paid leave per year + RTT days.
  • 5 “Caretaker Days” per year to care for your loved ones.
  • Access to OpenClassrooms' training catalog.

Job title

Head of Billing and Collections

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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