Center Operations Specialist managing daily operations at USO Centers. Focused on providing excellent service and nurturing a welcoming environment for military service members and their families.
About the role
- Technical Integration Specialist coordinating with sales and technical teams to enhance advertising solutions globally. Leading projects and troubleshooting complex ad tech issues in a hybrid work environment.
Responsibilities
- Support affiliate partners globally through effective communication and relationship management
- Engage in pre-sales activity with the sales team and propose tailored solution to meet partner needs
- Conduct workshop / presentation for technical team of affiliate partner
- Analyze and troubleshoot highly complex technical integration problems and propose effective solutions
- Identify best practices and proactively share the best practice with affiliate partners
- Identify areas gaps of current products and constructively share feedback with relative teams
- Collaborate with the Level 1/2 support team with complex escalations that require direct contact with top partners
- Proactively identifies opportunities to improve API integration processes and systems, leading initiatives to enhance performance, reliability and partner satisfaction
- Coordinate project timelines, deliverables, and stakeholder alignment to ensure smooth execution of integration and onboarding process
- Communicate complex technical details to technical and non-technical customers
Requirements
- Experience with Freewheel
- Knowledge of ad servers (Freewheel is a must), VAST, video ad serving, Dynamic Ad Insertion technologies
- Knowledge of CTV Advertising and Data-Driven Advertising Strategies
- Understanding of SSP/DSP architecture and their interactions within the programmatic ecosystem
- Familiarity with privacy frameworks, especially in EMEA regions (e.g., GDPR, IAB standards)
- Ability to translate technical concepts to non-technical audiences
- Experience in coding and software development (REST API, database-schema)
- Experience with project tracking tools (JIRA, Asana) and collaborative platforms (Confluence, Slack)
- Demonstrated ability to lead cross-functional project with minimal supervision
- Fluency in written and spoken English is a must.
Benefits
- Hybrid Working
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Center Operations Specialist ensuring effective day - to - day operations of USO Centers. Responsible for providing excellent customer service and maintaining a welcoming environment for service members and their families.
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