Junior Account Manager executing strategic management and client communication for social media strategies. Collaborating with internal teams to optimize campaigns and develop long - term client relationships.
About the role
- Strategic Account Manager managing client relationships and multi-platform advertising campaigns at The Washington Post. Overseeing project execution and ensuring high-impact marketing solutions.
Responsibilities
- Act as the central point of contact for clients, ensuring clear communication and seamless project management
- Build trusted relationships with clients, agencies, internal teams, and third-party partners
- Lead the development, execution, and optimization of multi-platform advertising campaigns
- Develop a deep understanding of clients’ industries, business priorities, and competitive landscapes
- Provide ongoing post-sale support, including performance insights, strategic recommendations, and campaign troubleshooting
- Oversee project timelines, deliverables, and quality standards across all campaign components
- Advocate for client needs internally while balancing feasibility, efficiency, and The Washington Post’s strategic priorities
- Partner with Sales, Ad Operations, Product, Design, Content, and Social Strategy to deliver high-performance campaigns
- Analyze and interpret campaign data to optimize performance and inform strategic recommendations
- Deliver post-campaign reporting with insights, outcomes, and opportunities for continued partnership
- Identify renewal, upsell, and cross-sell opportunities across The Washington Post portfolio
- Support process improvements and best practices across account and project management
- Troubleshoot technical and campaign-related issues related to bidding, pacing, targeting, pricing, and optimization
- Collaborate directly with DSP and SSP partners when needed to resolve issues and enhance performance
Requirements
- 3+ years in account management, client services, media planning, or advertising project management
- Strong understanding of advertising, marketing, and media ecosystem trends
- Proven success executing large-scale campaigns, including budgets of $1M+
- Experience navigating renewals, upsells, and contract discussions
- Excellent communication skills, with confidence presenting to senior-level stakeholders
- Ability to manage complex projects both independently and collaboratively
- Proficiency in Excel, PowerPoint, and business productivity tools
- Experience with CRM, project management, and ad-serving platforms (Salesforce, Asana, Jira, Prisma, MediaOcean, etc.)
- Bachelor's degree in business, marketing, communications, or related field preferred.
Benefits
- Competitive medical, dental and vision coverage
- Company-paid pension and 401(k) match
- Three weeks of vacation and up to three weeks of paid sick leave
- Nine paid holidays and two personal days
- 20 weeks paid parental leave for any new parent
- Robust mental health resources
- Backup care and caregiver concierge services
- Gender affirming services
- Pet insurance
- Free Post digital subscription
- Leadership and career development programs
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