Hybrid Account Manager, Commercial Lines

at HUB International

• Job title: Account Manager, Commercial Lines
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $32 - $39 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Bothell, United States

About the role

• Account Manager handling complex insurance business for HUB International. Responsible for client advocacy, retention, managing renewals, and maintaining client relationships.

Responsibilities

• Service day to day client needs including fielding phone calls, email, and other communication relative to coverage questions, policy changes, payments, cancellations, etc.
• Manage the execution of all aspects of client renewal process including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation of renewal numbers to the Producer and the client (where applicable) and invoicing
• Review quote documents to ensure all insurance requirements are included in quote proposal
• Manage client relationship ensuring satisfaction
• Manage and delegate work as needed to Associate Account Managers I and II to ensure their progress and workload is appropriate
• Manage/Maintain relationships with underwriters to ensure positive results for clients, and negotiate coverage with underwriters
• Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy and creation of client policy summaries and binders
• Responsible to set up and maintain electronic records
• Use best practices and internal broker standards for service and maintenance of client files and information
• Training and collaboration with team members to share and educate on coverage, exposures and client knowledge
• Other duties as assigned.

Requirements

• High School or equivalent
• P & C Insurance Producer License Required
• 4+ years insurance industry experience (brokerage preferred) or equivalent combination of education & experience

Benefits

• health/dental/vision/life/disability insurance
• FSA
• HSA
• 401(k) accounts
• paid-time-off benefits
• eligible bonuses
• equity and commissions for some positions