Account Manager supporting Commercial Underwriting sales acquisition process and handling inquiries. Balancing quality and volume while managing a book of business in a hybrid work arrangement.
About the role
- Strategic Account Manager growing critical accounts in Walmart Marketplace. Partnering with senior executives to build business through strategic planning and performance analysis.
Responsibilities
- Manage strategic accounts: Serve as a strategic consultant/account manager – accountable for driving business growth across a portfolio of strategic sellers.
- Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.
- Overseeing business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers.
- Conduct deep dive analysis on issues effecting seller business performance and implement corrective actions.
- Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.
- Develop strong and trusting relationships with partners.
- Serve as the account “quarterback” – working across the organization to solve issues, address pain points and implement growth initiatives.
Requirements
- 3 years of experience in e-commerce
- 3 years of experience working with sellers/suppliers/vendors, etc.
- 3 years of experience in merchandising/category management
- 3 years of experience in Business Management, Marketing, Omni-Channel Merchandising, Marketplace, or a related area OR Bachelor's degree in Business or a related field
- Proficiency in MS Office, with a focus on Excel
- Strategic mindset and ability to prioritize tasks
- Detail-oriented with a bias for action and a collaborative team player
- Results-driven with a proactive approach to problem-solving and goal achievement
- Excellent communication skills, including the ability to deliver presentations to peers, leadership, and internal and external stakeholders
- Digital literacy and analytics skills
- Strong business acumen
Benefits
- Beyond competitive pay, you can receive incentive awards for your performance.
- 401(k) match
- Stock purchase plan
- Paid maternity and parental leave
- PTO
- Multiple health plans
- Medical, vision and dental coverage
- Performance-based bonus awards
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U tuition program
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