Onsite Sales Consultant, Specialist

Posted 9 hours ago

Apply now

About the role

  • Sales Consultant Specialist responsible for managing customer relations and enquiries at TDCX, transforming leads into sales through effective communication and support.

Responsibilities

  • Ensure a thorough support and follow-up at all stages of the Customer Relation
  • General enquiries upstream, selling process and after-sale service with customers throughout different media channels
  • Answering incoming calls and enquiries for any requests
  • Handling and qualifying incoming complaints
  • Transform Direct (Individual customers) and Indirect (agencies) traffic into sales and provide high quality of customer service
  • Any other duties and responsibilities that may be assigned to you by the management

Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field
  • Preferable with 2 years of working experience in the related field
  • Strong time management skills and motivation to exceed expectations
  • Ability to multi-task and use information provided by customers
  • Must be a strong communicator
  • Comfortable working with computers and the ability to work with multiple systems
  • Excellent verbal and written communication skills in English and the language of supporting market

Benefits

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field

Job title

Sales Consultant, Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

OnsiteSingapore

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job