Inside Sales Representative responsible for managing sales cycle for high - volume inbound leads in restaurant SaaS. Driving revenue by closing low - unit opportunities and supporting the sales team.
About the role
- Inside Sales Specialist assisting customers with order placement and product information. Collaborating to meet sales targets while providing high-level customer service and product knowledge.
Responsibilities
- Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met
- Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs.
- Ensure that products, services and solutions recommended to clients will fulfill their needs.
- Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity.
- Ability to overachieve on daily and monthly targets.
- Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required.
- Maintains product knowledge by attending training workshops and keeping up to date on product material.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Requirements
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field
- Preferable with 2 years of working experience in the related field is required for this position
- Strong time management skills and motivation to exceed expectations
- Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
- Excellent verbal and written communication skills in English and the language of supporting market
Benefits
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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