Customer Success Account Manager engaging critical disclosers in North America to maximize their engagement with CDP’s environmental disclosure systems.
About the role
- Account Manager position supporting property operations and leasing success for CLS Living. Building a high-performing team and enhancing customer satisfaction in student housing.
Responsibilities
- Support the General Manager in building a high-performing, motivated, and professional team.
- Contribute to a positive, collaborative office environment that delivers exceptional customer service to prospects and residents.
- Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses.
- Maintain open and effective communication with the General Manager to support smooth property operations.
- Assist with any additional duties as needed to support the team and property success.
- Support efforts to build and maintain strong relationships with the school, community organizations, and local businesses.
- Participate in local outreach efforts, including on-campus and community events, to boost awareness and leasing performance.
- Collaborate with the Leasing Manager and team to ensure all marketing opportunities are fully leveraged.
- Maintain property occupancy at or above 99% and ensure collections are at or above 98% of potential income.
- Support NOI goals through diligent cost control, income generation efforts, and strong budget oversight.
- Provide first-class service to residents, prospects, parents, and community partners.
Requirements
- Bachelor’s degree preferred; or 2–4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience.
- Strong accounting skills and comfort with financial software.
- Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite.
- Working knowledge of Fair Housing regulations and industry best practices.
- We conduct criminal background and drug screening.
Benefits
- Generous Paid Time Off (PTO)
- 401(k) with Company Matching
- Comprehensive Health, Dental, and Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Life Insurance & Parental Leave
- Employee Assistance Program (EAP)
- Relocation Assistance
- Professional Development & Advancement Opportunities
- Supportive, Fun, and Flexible Work Environment
- Access to an Unmatched Company Culture that values individuality and innovation
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Key Account Manager handling strategic development of key accounts in the DACH region focusing on drugstore trade. Responsible for sales, budget, and results development with various teams.
Sales & Partnership Manager responsible for sales and market contacts in Digital Health sector for Smart Health Europe event in Berlin. Collaborating with partners and supporting innovative networking formats.
Senior Partner Manager driving Ramp's distribution through financial institutions via partnerships and client referrals, while managing stakeholder relationships and co - marketing opportunities.
Commercial Relationship Manager at United Community Bank responsible for managing client relationships and ensuring financial health through loans and services.
Territory Manager for medical devices consulting sales for major hospitals and physicians in Japan. Responsible for providing product - related information and achieving budget goals.
Senior Territory Manager leading medical device sales activities throughout Japan. Focused on consulting sales in major public and private hospitals for surgical technologies.
Territory Manager responsible for consulting sales of medical devices to physicians in top hospitals. Utilizing clinical knowledge to provide information on surgical techniques and medical data.
Territory Manager engaging in medical device consulting sales to physicians in Japan. Providing product information and conducting sales activities in compliance with budget objectives.
Channel Partnerships Manager creating high - value partnerships to expand Tekmetric's reach in the automotive industry. Leading deal execution and collaborating with partners and internal stakeholders.