Senior Program Manager leading global strategies and operational improvements in Unum, a Fortune 500 employee benefits provider. Collaborating on cross - functional initiatives that enhance employee experiences.
About the role
- AVP leading the People Systems team in Voya's integrated HR Operations to enhance Workday and HR processes. Partnering with cross-functional teams and managing initiatives for effective HR technology solutions.
Responsibilities
- Continuously improve the overall employee experience by strengthening and modernizing the Workday platform, including identifying opportunities for AI-enablement and automation
- Lead the People Systems team in managing and refining the long-term technology roadmap
- Serve as primary facilitator of the HR Technology Council - driving decisions, ensuring alignment and recommending best practices to HR executive leaders related to Workday and adjacent functionality
- Provide direct leadership, mentoring, and performance management for onshore team members and oversight of offshore resources to ensure quality, consistency, and timely delivery
- Serve as a senior leader and mentor in architecting scalable and sustainable Workday solutions
- Demonstrate design alternatives and solution options using prototyping and scenario modeling
- Apply and reinforce Workday‑endorsed methodologies and implementation standards
- Provide project leadership, including planning, execution, risk identification, mitigation strategies, and stakeholder communications for complex, cross‑functional initiatives
- Partner with HR, IT, Finance, and Security teams to align and implement standard governance, controls, and data security practices
- Supervise Workday’s semi‑annual feature releases, ensuring readiness, testing, change management, and adoption
- In coordination with IT and other internal teams, oversee operational activities, including integrations, system monitoring, and issue resolution
- Champion strong relationships across partner departments, including senior leadership, to ensure alignment, transparency, and value delivery
- Serve as lead resource for ongoing engagement with Workday as a supplier and partner to Voya – advocate for enhancements to better meet Voya’s long-term needs
Requirements
- 7+ years of Workday functional delivery or advisory experience across multiple modules, with at least 5+ years in people/team leadership roles
- Strong functional knowledge of Human Resources processes and operating models
- Demonstrated experience managing blended delivery models, including offshore or third‑party resources
- Deep knowledge of Workday data structures, reporting, security, and configuration best practices
- Proven ability to advise senior stakeholders and gain alignment on prioritization of work and strategic roadmap decisions
- Strong understanding of cross‑functional dependencies and end‑to‑end HR processes
- Demonstrated ability to prioritize, take initiative, and lead multiple concurrent, enterprise‑level initiatives from inception through deployment
- Excellent analytical and decision‑making skills, with the ability to act decisively in complex environments
- Exceptional attention to detail and follow‑through
- Strong written and verbal communication skills, including creation of compelling presentations and the ability to translate technical concepts for non‑technical audiences
- Commitment to continuous improvement and operational excellence.
- Bachelor’s degree required
- Equivalent professional experience (minimum 10 years) may be considered in lieu of a degree
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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