Business Analyst translating customer needs into technical solutions at Xedule. Organizing stakeholder sessions and developing user stories for the education sector.
About the role
- Analista Fretamento Sr managing customer negotiations and flight operations at Azul Airlines in Barueri. Leading commercial strategies and ensuring regulatory compliance over customer engagements.
Responsibilities
- Customer service and management of medium- and large-scale negotiations;
- Develop operational plans for charter flights;
- Serve as a technical reference for Analysts and Assistants;
- Develop commercial strategies to expand revenue and the client portfolio;
- Ensure regulatory compliance and alignment with general standards;
- Prepare management reports to support leadership decision-making;
- Organizational skills, focus and agility in service delivery.
Requirements
- Bachelor’s degree in Communication, Commercial Management, Business Administration, Logistics or related fields;
- Proficiency with Navitaire systems - SkySpeed, GoNow;
- Advanced Excel skills and experience with management tools;
- Solid experience in airline operations;
- Results-oriented;
- Ownership mentality;
- Strong interpersonal and communication skills;
- Strong analytical ability and strategic vision;
- Prior experience performing the duties required by the role;
- English or Spanish proficiency;
- Established network within the aviation sector;
- Ability to identify business opportunities and drive process innovation.
Benefits
- Anjo Azul – Our program that supports Crew Members with psychosocial, legal and financial assistance.
- Cegonha Azul – Program supporting pregnant employees and new mothers through the baby’s first year. Available to Crew Members and dependents.
- Gympass and TotalPass
- Smoking Cessation Program
- NutriAzul – Nutritional follow-up
- Zenklub – Free online therapy to support mental health
- SEST SENAT – Free courses, community centers, dental care, physiotherapy, nutritionists and psychologists
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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