Quality Process & Project Engineer at MANN+HUMMEL focusing on automotive manufacturing quality processes and controls. Responsible for managing quality assurance, compliance, and customer satisfaction in automotive projects.
About the role
- Engineer for 2nd Line Operations at Vodafone managing OSS provisioning systems in a multi-vendor environment. Collaborating across teams to ensure service continuity and resolve complex incidents.
Responsibilities
- Administer and optimise provisioning and monitoring platforms, as well as critical OSS applications.
- Conduct advanced troubleshooting, root cause analysis, and implement lasting corrective actions.
- Develop and maintain automated monitoring tools and incident detection systems.
- Deliver process improvements, configuration management, and technical input for projects.
- Provide technical guidance and mentorship to colleagues within the team.
- Collaborate with third-party vendors for complex issue resolution.
- Engage with technical teams, NOC engineers, and Service Delivery teams, applying ITIL-aligned practices for Incident, Problem, and Change Management.
- Manage ticketing systems, escalation flows, and operational documentation.
- Ensure proactive monitoring, reporting, and clear communication to maintain service levels.
Requirements
- Skilled in creating and maintaining technical documentation and operational procedures.
- Experienced with Linux OS, application/database administration, and telecom protocols.
- Proficient in programming/scripting (e.g., Python, Bash).
- Experienced with containerisation (Docker, Kubernetes) and virtualisation (VMware vSphere/ESX, Microsoft Azure).
- Possessing advanced Oracle database knowledge and troubleshooting capabilities.
- Familiar with automation and digitisation initiatives in network operations.
- Fluent in English with strong communication and collaboration skills.
- Educated to university level in Electronics, Telecommunications, IT, or Computer Science.
- Minimum three years of experience in server/application operations and Linux/database environments.
Benefits
- Hybrid way of working: 2 days per week/8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- MEAL TICKETS/PRIVATE PENSION/VACATION VOUCHERS/CULTURAL VOUCHERS within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- 23 days off
- Special Paternal Program - 4 months of paid paternity leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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