Hybrid Business Manager IS II – Exclusive to Black and Brown Candidates

at Vivo (Telefônica Brasil)

• Job title: Business Manager IS II – Exclusive to Black and Brown Candidates
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Business Manager at Vivo focusing on B2B client relationships with corporations and government. Developing sales channels and post-sales processes, achieving commercial goals.

Responsibilities

• B2B client service, prospecting new accounts from pre-defined leads;
• Presenting the product portfolio and servicing customers through digital channels;
• Selling Mobile and Fixed Telephony products, advanced IT solutions, and value-added services;
• Monitoring channel- and portfolio-specific KPIs; analyzing, planning, and executing activities and sales to meet and exceed targets;
• Tracking the transaction pipeline, identifying breakpoints, backlogs, and outstanding issues that may prevent or delay closing sales;
• Managing daily reports to monitor sales;
• Acting to resolve critical situations through regular contact with customers and collaboration with internal teams.

Requirements

• Commercial mindset: drive to get things done, results-oriented, consultative approach and active listening to the client;
• Entrepreneurial mindset: ownership mentality; treat your client portfolio as if it were your own;
• Digital: tech- and innovation-savvy, comfortable learning to use software and systems;
• Organizational, planning and discipline skills: sense of urgency, able to prioritize and complete tasks throughout the day;
• Curiosity: eager to learn, proposes new solutions and questions the status quo;
• Resilience: ability to handle adversity and turn challenges into learnings for future actions;
• Attitude, ambition and nonconformity: not limited to the basics; seeks more and delivers beyond expectations; takes initiative to anticipate client demands and needs;
• Client relationship / digital empathy: prioritizes the client, translates client needs into the best solutions while maintaining an ownership mindset.

Benefits

• Choose the ideal benefits for you and your dependents via a digital platform offering various categories such as Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Medical and Dental Insurance, and Life Insurance;
• Corporate mobile phone. Yes — a brand-new smartphone for you!
• Unlimited voice and data plan! Yes, unlimited! On the best and fastest mobile network with Vivo 5G!
• Exclusive Vivo offer with special discounts on fixed line, broadband, TV and apps;
• Eligible for annual Bonus or PPR (performance-based incentive);
• Plan your future through a private pension plan;
• Have children? You will be entitled to a subsidy to help with school, daycare, or babysitter expenses;
• Work in an environment that respects your personality, dress style, and individuality, allowing you to be authentic. #BeYourself
• Work remotely up to 2 times per week. #Mobility
• Flexible working hours;
• Enjoy a day off to celebrate your birthday;
• Participate in one of the largest corporate volunteer programs to help transform the world;
• Benefit from our Educational Development Program offering partnerships with educational institutions at discounted rates, certifications, and online courses;
• Accelerate your career through our Internal Recruitment Program in Brazil and abroad — we are present in over 17 countries! #MyVivoCareer
• Access a range of initiatives to improve physical, emotional, and social well-being through #VivoWellbeing, which encourages healthy habits and better quality of life. We offer employees access to nutritionists, psychologists, social services, telemedicine, and more!