Hybrid Outbound Sales Development Representative

Posted 9 hours ago

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About the role

  • Outbound Sales Development Representative engaging potential clients and generating leads for sales growth. Responsible for appointment setting and promoting marketing events through high-volume outbound calls.

Responsibilities

  • Make a high volume of outbound calls to targeted prospect lists
  • Follow up with emails to confirm agreements made
  • Qualify leads and book appointments directly into Sales Consultants’ diaries
  • Clearly explain products, services, or solutions to generate interest
  • Ensure all booked appointments meet the agreed qualification criteria
  • Confirm, remind, and follow up on appointments to maximise attendance
  • Proactively call prospects and customers to promote upcoming events
  • Secure registrations and confirmations for webinars, workshops, and in-person events (when required)
  • Follow up with registered attendees to reduce no-shows
  • Capture feedback and next steps post-event
  • Work from marketing campaigns, call lists, and lead databases
  • Accurately log all calls, outcomes, and notes in the CRM system
  • Track call volumes, appointments booked, and attendance conversion
  • Collaborate with Sales and Marketing to improve scripts and messaging

Requirements

  • Proven experience in telesales, telemarketing, lead generation, or appointment setting
  • Confident and professional telephone manner
  • Strong persuasion and objection-handling skills
  • Target-driven and comfortable working to daily call and booking KPIs
  • Excellent organisational skills and attention to detail
  • Experience using CRM systems
  • Desirable, but not essential!
  • Experience booking appointments for field or desk-based sales teams
  • Experience promoting events or driving webinar attendance
  • B2B telesales or outbound marketing experience

Benefits

  • Competitive basic salary with great progression options
  • Unlimited paid holidays - yes, that's not a typo!
  • Hybrid working
  • Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us!
  • Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
  • Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly
  • A high-performance MacBook
  • VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone!
  • Free daily breakfast, fruit, hot and cold drinks and protein shakes
  • Weekly free brunch and lunch
  • Friday afternoon drinks to wind down for the weekend
  • Pension scheme to help you save for the future
  • Cycle to work scheme
  • EV Car scheme
  • Discounts across our brands
  • Regular team social events
  • Training & development

Job title

Outbound Sales Development Representative

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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