Sr. Client Service Specialist managing client risk management solutions for The Baldwin Group in Texas. Working closely with advisors and dedicated professionals to analyze client data and evaluate needs.
About the role
- Senior 2-Client Services role at Vistra performing KYC/AML checks and client onboarding. Focusing on positive client relationships and compliance adherence.
Responsibilities
- Complete timely on-boarding/reviews of clients/investors by performing KYC/AML checks as applicable in accordance with policies and procedures in place
- Liaise with clients/front office/compliance as part of the KYC process
- Maintain positive and productive working relationships with internal and external clients
- Assist in preparing monthly statistics/KPIs for Senior Management
- Comply with company policies and procedures and adherence with relevant administration procedure manuals
- Participate in ad hoc projects or matters
Requirements
- Must be able to easily grasp and comprehend AML risks and develop tailored KYC searches accordingly
- Good communication and organisational skills to meet tight deadlines
- Proactive and flexible with a client-oriented attitude
- Excellent MS office skills (Word, Excel and Outlook)
- Capability to multi-task and work under tight deadlines
- Have a methodical approach with attention to detail, be able to quickly assess and act on changing priorities
- Ability to solve problems and work independently and as a member of a team
- Able to work flexible hours to meet operational needs when required.
- At least 3-5 years’ relevant work experience performing AML/KYC checks/reviews in the offshore sector
- Degree in Management, Law and Finance preferably
Benefits
- Flexible hybrid working arrangement
- Probation leave
- Medical Scheme
- Sponsored ACCA and ICSA
- Study/Examination Leave
- Pension Scheme
- Group Personal Accident
- Death & Disability Cover
- Excellent job exposure
- Career prospects
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Services Associate managing operational aspects of transactions at GLAS, an institutional debt administrator with a blue - chip customer base.
Client Services Team Lead managing existing client portfolios and ensuring service satisfaction at ServisFirst. Leading client relationship efforts and overseeing team performance.
Client Services Executive managing client queries via phone, live chat, and emails at Glint. Collaborating with cross - functional teams to ensure high customer satisfaction in London.
Tax Partner overseeing administrative and operational matters for EisnerAmper's Private Client Services practice. Drive efficiency and mentor leaders while ensuring alignment with firm strategy and economics.
Client Support Lead providing operational support and mentoring for teams at Zinnia. Liaising with multiple departments to resolve client and production issues.
Client Services Representative responsible for addressing account and transaction inquiries for Moneycorp. Providing exceptional support and communication to enhance customer satisfaction and loyalty.
Senior Specialist at BNY influencing client service through systems integration and business problem - solving. Working with the Salesforce.com ecosystem and guiding less experienced analysts.
Client Services Manager responsible for client account success and campaign performance optimization. Working at Ogury, a global adtech company revolutionizing persona - based strategies.
Client Services Supervisor managing team dynamics while enhancing customer interactions at an independent beauty distributor based in Northbrook, Illinois.