Client Services Executive ensuring every client interaction reflects Vista's commitment to excellence. Managing client journeys and operational aspects for seamless travel experiences.
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Onsite Executive, Client Services – On Demand
Posted 1 hour ago
About the role
- On Demand Client Services Executive managing aviation client relationships in a fast-paced environment. Delivering high-quality service and managing multiple requests with accuracy under pressure.
Responsibilities
- Handling high-volume, time-sensitive requests from brokers with speed and accuracy.
- Maintaining oversight on all operational aspects of the flight, including permits, crew readiness, weather, and documentation.
- Coordinating tailored services beyond the flight.
- Taking control of fast-moving situations, making confident decisions, and keeping stakeholders informed.
- Building trust through clear, proactive, assertive, professional communication.
- Collaborating across global teams to deliver flawless execution under pressure.
Requirements
- Experience in client-facing roles (aviation, hospitality, luxury services, or related industries).
- A strong, confident communication style—able to lead conversations and push back when needed.
- Ability to manage multiple systems and platforms in real time.
- The ability to stay calm, accurate, and decisive under pressure.
- A resilient mindset and passion for delivering exceptional service.
- Flexibility to work shifts, as part of a 24/7 global operation.
Benefits
- Global exposure: Work with a diverse, international broker network and high-profile clients.
- Tech access: Use multiple platforms and interfaces to manage complex operations.
- Career growth: Clear paths to leadership and cross-brand opportunities.
- Learning & development: Tailored training, coaching, and opportunities to move across departments.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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