About the role

  • Client Service Representative at American Animal Hospital managing client interactions at the front desk. Must have veterinary or medical experience and strong interpersonal skills.

Responsibilities

  • Answer a high volume of phone calls
  • Provide information about our products and services
  • Checking in/out clients
  • Document and update patient records
  • Coordinate and schedule appointments and surgeries
  • Process invoices and payments
  • Respond to client emails/texts and process faxes
  • Communicate with doctors and technical staff to ensure pet health care needs are taken care of
  • Various other clerical duties as assigned

Requirements

  • Previous experience in customer service in veterinary or medical setting
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Benefits

  • Competitive benefits
  • 401(k)

Job title

Client Service Representative

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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