Fleet Client Services Specialist managing customer maintenance transactions lifecycle and providing excellent service. Automating scheduling and communicating with Field Operations to enhance customer experience.
About the role
- Client Support Consultant assisting clients with BAMS products in a FinTech environment. Delivering technical support, troubleshooting, and maintaining client relationships in Manila.
Responsibilities
- Provide front line support to BAMS product suite end users via phone and email
- Serve as front line of support for all trading inquiries
- Provide proactive updates on issues
- Develop and maintain strong working relationships with client base
Requirements
- Ability to read code and write simple scripts in any programming language
- Good working knowledge of C#, VB, Python, SQL Server and Transact SQL
- Client-facing technical support experience
- Ability to work in a dynamic environment
- Understanding of financial markets and trading
- Strong written and verbal communication skills
- Computing or Finance degree
Benefits
- Collaborative, engaging, and inclusive environment
- Opportunities for professional development
- Access to 8500+ online courses through LinkedIn Learning
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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