Account Manager responsible for developing client relationships via phone/email outreach at Vista Global. Collaborating with other teams to ensure tailored services for members and clients.
Responsibilities
Manage and grow a database of Prospects withing Vista’s CRM system
Book 1st Meetings for Program prospects with your Sales Vice President, sell charter flights & XO memberships to new clients.
Collaborate with a regional account management team to help grow your regions book of business
Preparing tailored email cadences and outreach sequences to drive client/prospect interaction.
Handling incoming call and email requests from customers.
Conducting research to better improve the CRM database and build richer profiles to understand client’s needs.
Ensuring the database is accurate and up-to-date at all times – including logging calls, emails and information after sales meetings.
Reaching out to previous members and lost sales opportunities to learn more about the accounts and rebuild relationships.
Understanding customer trip needs and articulating options that best suit their requirements.
Maintain continued customer contact post-sale to ensure efficient and effective account management.
Providing weekly & monthly KPI reports – including lead source tracking, calls made, emails sent, meetings set, activities accomplished and closed/won deals.
Requirements
Previous Sales experience in inbound or outbound selling
Strong understanding of CRM (Salesforce & Salesloft) and sales pipeline management
Comfortable with presenting and selling to HNWI’s and C-suite executives.
Organized and self-motivated
Excellent oral and written communication skills with a proactive approach to problem solving.
Comfortable with a fast-paced sales environment and capable of prioritizing competing needs.
Previous experience in the aviation industry is not required but desired.
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