Customer Advisor enhancing existing client relationships and satisfaction while working on software and business solutions. Offering professional advice with a focus on digitalization and process management.
Responsibilities
Managing existing customers: You further develop established customer relationships, provide active support, and ensure the satisfaction of our long-standing clients
Preparing proposals and contract negotiations: You create tailored offers and successfully lead contract negotiations to closing
Collaboration with the product team: You provide valuable market feedback and help further optimize our product
Comprehensive, hands-on onboarding through your assigned mentor/buddy
Development of your potential through continuous training in our in-house academy as well as external development programs
A dynamic team with a strong team spirit
Mobile working in a modern and flexible work environment
Requirements
Degree or vocational training in business administration, business informatics, public administration or a comparable qualification
Passion for consulting and working with customers
Enthusiasm for new technologies, particularly topics related to digitalization and process management
Initial project experience is an advantage
Experience in the waste management sector is an advantage
High commitment and willingness to learn, as well as the ability to work in a structured way in a dynamic environment
Willingness to travel regionally
Excellent German language skills, both written and spoken
Benefits
Participation in the company share program, including subsidies for free shares and support for company pension schemes
Flexible working-time models (e.g. part-time, flexitime, trust-based working hours, etc.) and the option to work remotely
Access to an external employee assistance platform for all life situations (e.g. advice for caregivers, childcare options, support with private or work-related issues, etc.)
Health prevention measures and sports offerings, e.g. subsidies for gym memberships or bike leasing
Numerous training and development opportunities in our VINCI Academy for your individual technical and leadership career path
Purchasing discounts with over 700 well-known providers and much more!
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