Hybrid Commercial Support Analyst – Junior

at Vibra

• Job title: Commercial Support Analyst – Junior
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, RIO DE JANEIRO, Brazil

About the role

• Analyst providing commercial support and financial process execution at Vibra Energia. Focused on solutions for sales executives and ensuring effective service delivery.

Responsibilities

• Execute DCVIM financial processes related to allocations from the annual R$ 1.3 billion budget.
• Handle approximately 16,000 annual requests from the commercial area, composed of 270 Sales Executives, 30 Managers and 5 Regional Directors, supporting 7,800 Vibra stations.
• Respond to internal requests via the system, ensuring full support for the commercial area.
• Develop solutions for internal customers' issues, following required guidelines, procedures and documentation, and respecting approval limits and internal standards.
• Ensure deadlines and satisfaction metrics are met.
• Support legal proceedings by standardizing and compiling data and documents for contentious claims.
• Prepare and send notices and counter-notices via email and the legal system, ensuring contract oversight and defending Vibra's interests.
• Draft and register debt acknowledgment drafts and account reconciliation letters according to financial standards, ensuring effectiveness of commercial agreements.
• Prepare equipment sale drafts, monitoring reports, and provide technical parameters together with Engineering to meet targets.

Requirements

• Bachelor's degree in Business Administration, Law, Finance, Engineering or related fields.
• Minimum of 1 year of experience in commercial processes, preferably with contract management.
• Basic English.
• Microsoft Office (Excel, Word, PowerPoint) at an intermediate level.

Benefits

• Health and Dental Plan – Bradesco – extendable to dependents
• PAE - Financial assistance provided for dependent children and/or stepchildren with intellectual disabilities
• Pharmacy discount program – discounts up to 70%
• Complementary Pension – FlexPrev Plan – contributions ranging from 1% to 11%, depending on salary
• Life Insurance – coverage for all employees from the hiring date, without employee contribution
• Extended Leaves – Maternity (total 180 days) and Paternity (total 20 days)
• Meal and/or Food Allowance – Caju Benefits
• Educational Assistance – for dependents up to high school
• TotalPass (employee benefits platform)
• Length of Service Bonus – employees receive a salary supplement (based on time of service) to be paid at the time of vacation.