IT Operations Engineer managing systems and tools that enhance internal operations at Ververica. Focusing on user support, security, and collaboration tools for a cloud-native environment.
Responsibilities
You’ll own the systems, tools, and workflows that power our internal operations
You’ll enable every employee to work securely, efficiently, and confidently
You’ll deliver exceptional support, running reliable systems, building smart automations, and partnering closely with IT Security
You'll become the go-to expert for collaboration tools, identity lifecycle, asset management
You'll be involved in crafting great internal experiences, and building strong foundations for a scaling company
Requirements
🛠 You’ve owned or heavily contributed to IT Operations in a SaaS-first, cloud-native environment.
👩💻 You care deeply about internal users, and you enjoy helping people solve real problems — not just closing tickets.
🔐 Zero Trust, MDM, and secure-by-default thinking come naturally to you.
🌐 Google Workspace is your playground — you understand policies, groups, permissions, and you’re not afraid to optimize.
💬 You know Slack inside out: workspace configuration, permission models, app governance, automations, and troubleshooting.
📚 You’ve administered Jira and Confluence and have opinions about workflows, permissions, and structure.
⚙️ Automation excites you — whether through Zapier or a scripting language (Python/Bash).
📝 You communicate clearly and patiently, especially with non-technical colleagues. You listen well, ask great questions, and love enabling others.
🎯 You think in terms of outcomes, not tasks: better processes, better security, better employee experience.
🚀 You thrive in environments where you’re trusted to figure things out, improve systems, and bring forward new ideas.
Bonus points for📡 Experience building or refining internal IT processes from scratch**📁 Hands-on experience with device fleet management and compliance**⚙️ Familiarity with SOC2 / ISO 27001 environments**🤖 Experience using automation to eliminate repetitive IT workload**🛠 Experience designing or maintaining knowledge bases for end users
Benefits
You’ll have real ownership
You’ll work with a modern, cloud-first stack
You’ll improve the daily lives of everyone at Ververica
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