Associate Claims Operations Professional at Travelers supporting claims function with administrative tasks and collaboration in a hybrid work model.
VF
Hybrid IT Operations Engineer
Posted 2 months ago
About the role
- IT Operations Engineer managing systems and tools that enhance internal operations at Ververica. Focusing on user support, security, and collaboration tools for a cloud-native environment.
Responsibilities
- You’ll own the systems, tools, and workflows that power our internal operations
- You’ll enable every employee to work securely, efficiently, and confidently
- You’ll deliver exceptional support, running reliable systems, building smart automations, and partnering closely with IT Security
- You'll become the go-to expert for collaboration tools, identity lifecycle, asset management
- You'll be involved in crafting great internal experiences, and building strong foundations for a scaling company
Requirements
- 🛠 You’ve owned or heavily contributed to IT Operations in a SaaS-first, cloud-native environment.
- 👩💻 You care deeply about internal users, and you enjoy helping people solve real problems — not just closing tickets.
- 🔐 Zero Trust, MDM, and secure-by-default thinking come naturally to you.
- 🌐 Google Workspace is your playground — you understand policies, groups, permissions, and you’re not afraid to optimize.
- 💬 You know Slack inside out: workspace configuration, permission models, app governance, automations, and troubleshooting.
- 📚 You’ve administered Jira and Confluence and have opinions about workflows, permissions, and structure.
- ⚙️ Automation excites you — whether through Zapier or a scripting language (Python/Bash).
- 📝 You communicate clearly and patiently, especially with non-technical colleagues. You listen well, ask great questions, and love enabling others.
- 🎯 You think in terms of outcomes, not tasks: better processes, better security, better employee experience.
- 🚀 You thrive in environments where you’re trusted to figure things out, improve systems, and bring forward new ideas.
- Bonus points for📡 Experience building or refining internal IT processes from scratch**📁 Hands-on experience with device fleet management and compliance**⚙️ Familiarity with SOC2 / ISO 27001 environments**🤖 Experience using automation to eliminate repetitive IT workload**🛠 Experience designing or maintaining knowledge bases for end users
Benefits
- You’ll have real ownership
- You’ll work with a modern, cloud-first stack
- You’ll improve the daily lives of everyone at Ververica
- You’ll partner deeply with IT Security
- You’ll get to automate, experiment, and improve
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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