Manager of Service Operations at Mindray North America, leading customer - focused service processes. Overseeing service workflows and team performance within a healthcare technology environment.
About the role
- Associate Claims Operations Professional at Travelers supporting claims function with administrative tasks and collaboration in a hybrid work model.
Responsibilities
- Carry out administrative tasks, partial claim handling functions, including invoice approval, minor claim adjudication (dispute resolution) and other activities which do not require certification, vendor activity coordination.
- Assist with MI and Analytics, financial control, assessment, monitoring and validation, in accordance with team best practice.
- Provide functional resiliency by supporting our Claim teams based in multiple locations across Claim Europe.
- Achieves or surpass service expectations of internal and external customers as agreed by the business.
- Develop and maintain effective working relationships with colleagues, business partners, customers, agents and others to achieve organisational goals and create better outcomes.
- Openly communicate knowledge of actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines.
- Other duties as assigned.
Requirements
- Previous relevant work experience gained within a general insurance claims department or in a general insurance or financial services support role preferred.
- Working knowledge of I90, Openbox and Lloyds claims systems is preferred.
- Experience of data entry processes preferred.
- Basic customer relationship skills.
- Intermediate written and oral communication skills.
- Minimum GCSE level or equivalent educational standard or relevant experience in a claims or claims support role.
Benefits
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
TS
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