Hybrid Senior Global People Operations Specialist

Posted last week

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About the role

  • Senior Global People Operations Specialist managing employee lifecycle and global mobility at Vercel. Collaborating cross-functionally and improving People Ops processes for a global team in tech.

Responsibilities

  • Serve as the first escalation point for employee and manager HR-related queries, delivering timely and accurate resolution with empathy and clarity
  • Manage and continuously improve onboarding, offboarding, and related People Ops workflows for our employees globally, outside and within the US
  • Drive global mobility programs, including immigration, relocation, and international transfers, ensuring seamless experiences for employees and hiring managers.
  • Oversee day-to-day vendor relationships with global EOR and benefits providers across 25+ countries
  • Maintain and evolve documentation for key People Ops processes, policies, and standard operating procedures
  • Support internal projects to enhance systems, tools, and operational efficiency within the People function
  • Partner with HRBPs and business leaders to execute employee lifecycle changes and ensure data integrity in core HR systems
  • Partner with our Legal team to ensure compliance activities related to local labor regulations and internal policy updates
  • Act as liaison to the Workplace team, ensuring seamless coordination and onsite support for employees and office operations.
  • Partner with the payroll team on both US and non-US leave management and assist with the accurate and timely closure of bi-monthly payroll.
  • Support contingent workforce operations, managing frameworks for compliant and flexible engagement models globally.

Requirements

  • 7+ years of HR Operations experience with a focus on employee lifecycle management, HR systems, and vendor coordination
  • Have a proven track record working within global or hypergrowth tech environments
  • Are passionate about crafting exceptional employee experiences through thoughtful processes
  • Deep understanding of US and EMEA employment policies and practices, and knowledge about APAC is a plus
  • Experience working with global teams and collaborating across time zones
  • Experience working with EOR providers and benefits vendors across multiple EMEA and APAC countries
  • Experience working in global mobility - immigration, visas, international relocations and transfers
  • Demonstrated ability to manage escalations, navigate complexity, and deliver solutions that scale
  • High integrity and discretion when dealing with sensitive employee data and situations
  • Obsessive over the details and have expertise in developing internal documentation or process guides
  • Have contributed to building or improving internal knowledge systems or employee-facing support content

Benefits

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Job title

Senior Global People Operations Specialist

Job type

Experience level

Senior

Salary

$140,000 - $170,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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