People & Culture Coordinator supporting HR activities across recruitment and employee lifecycle at DOCOsoft. Building foundational HR capabilities while contributing to team initiatives in a hybrid work environment.
About the role
- Senior Global People Operations Specialist managing employee lifecycle and global mobility at Vercel. Collaborating cross-functionally and improving People Ops processes for a global team in tech.
Responsibilities
- Serve as the first escalation point for employee and manager HR-related queries, delivering timely and accurate resolution with empathy and clarity
- Manage and continuously improve onboarding, offboarding, and related People Ops workflows for our employees globally, outside and within the US
- Drive global mobility programs, including immigration, relocation, and international transfers, ensuring seamless experiences for employees and hiring managers.
- Oversee day-to-day vendor relationships with global EOR and benefits providers across 25+ countries
- Maintain and evolve documentation for key People Ops processes, policies, and standard operating procedures
- Support internal projects to enhance systems, tools, and operational efficiency within the People function
- Partner with HRBPs and business leaders to execute employee lifecycle changes and ensure data integrity in core HR systems
- Partner with our Legal team to ensure compliance activities related to local labor regulations and internal policy updates
- Act as liaison to the Workplace team, ensuring seamless coordination and onsite support for employees and office operations.
- Partner with the payroll team on both US and non-US leave management and assist with the accurate and timely closure of bi-monthly payroll.
- Support contingent workforce operations, managing frameworks for compliant and flexible engagement models globally.
Requirements
- 7+ years of HR Operations experience with a focus on employee lifecycle management, HR systems, and vendor coordination
- Have a proven track record working within global or hypergrowth tech environments
- Are passionate about crafting exceptional employee experiences through thoughtful processes
- Deep understanding of US and EMEA employment policies and practices, and knowledge about APAC is a plus
- Experience working with global teams and collaborating across time zones
- Experience working with EOR providers and benefits vendors across multiple EMEA and APAC countries
- Experience working in global mobility - immigration, visas, international relocations and transfers
- Demonstrated ability to manage escalations, navigate complexity, and deliver solutions that scale
- High integrity and discretion when dealing with sensitive employee data and situations
- Obsessive over the details and have expertise in developing internal documentation or process guides
- Have contributed to building or improving internal knowledge systems or employee-facing support content
Benefits
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
- Flexible Time Off.
- We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
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