People Operations Associate executing HR processes and supporting employee lifecycle tasks at Model N. Collaborating with the People Team to ensure the integrity of HR operations and data management.
Responsibilities
Execute employee changes and contractor onboarding, offboarding, and extensions in Workday and related systems.
Support FTE onboarding and offboarding processes under guidance from senior team members.
Maintain employee data accuracy and perform assigned data validation checks.
Execute assigned Workday testing scripts and document results.
Support payroll preparation activities and flag discrepancies for review.
Assist in preparing audit documentation and pulling requested records.
Assist in creating, updating, and maintaining job aids and standard operating procedures (SOPs).
Identify administrative process improvement opportunities and surface ideas to the team.
Escalate discrepancies, policy-sensitive matters, or system concerns appropriately.
Requirements
1–2 years of relevant experience in Human Resources, Operations, or a related function.
Experience working in an HRIS or similar system in a transactional or support capacity (e.g., Workday or comparable platforms).
Familiarity with HR data accuracy, record-keeping standards, and basic compliance expectations.
Working knowledge of Microsoft Excel for data entry, review, and basic validation.
Proficiency in Microsoft Word and familiarity with standard documentation tools.
Strong attention to detail and accuracy when processing data and transactions.
Ability to manage sensitive and confidential information with discretion.
Clear written and verbal communication skills.
Ability to follow documented procedures, apply job aids, and escalate appropriately when issues require further
Comfortable working in a fast-paced, service-oriented environment with multiple priorities
Familiarity with Workday HRIS concepts
Experience working with ADP and/or Jira in a People Operations context
Experience partnering with People Systems / HRIS, Payroll, Finance, or Legal
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