Customer Service Specialist processing orders for Edmonton - based Univar Solutions. Building customer partnerships and resolving inquiries with effective communication.
About the role
- Customer Support Representative in Dübendorf providing support for insurance brokers and clients. Responsible for processing applications and managing customer relations in the insurance sector.
Responsibilities
- You prepare quotes and process insurance applications in non-life lines, with a focus on corporate/business clients.
- You provide professional support to our insurance brokers and broker advisors.
- You have direct contact with brokers and clients via telephone.
- You support the customer support team with subject-matter expertise across all non-life lines.
- You handle policy administration, renewals, and the processing of policy restructurings/adjustments.
- You take on tasks in premium accounting and correspondence.
- You assist in drafting cooperation agreements and perform administrative and marketing tasks.
- You actively participate in projects.
Requirements
- Working independently and taking responsibility are among your core strengths.
- You have completed training in the insurance sector and the VBV including the Life module; a federal professional certificate (Eidg. Fachausweis) is an advantage.
- Your German is impeccable, both written and spoken.
- French and English are an advantage.
- You work independently, are flexible, and are both sales- and customer-oriented.
- Professional demeanour, strong teamwork skills, and the ability to work in a structured way even in challenging situations.
Benefits
- A pleasant working environment in a cooperative company that has been repeatedly voted one of the best employers.
- Numerous social benefits, including flexibility in work organisation and attractive employee discounts.
- One day of remote work (home office) per week.
- Support for your professional development and continuing education.
- A work environment where your well-being comes first.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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