About the role

  • Loan Support Specialist for Selene Holdings, processing ACH requests and reinstatement quotes in financial services. Collaborating with clients and managing detailed reporting on loan support.

Responsibilities

  • Processes requests for ACH, including ACH drafting for trial modifications.
  • Processes requests for payoff statements.
  • Perform Pre-Payment Penalty calculations.
  • Processes requests for reinstatement quotes.
  • Processes system maintenance requests.
  • Process Trial Plan Payment requests.
  • Reviews daily reports related to Loan Support departmental processes.
  • Assists with special projects.
  • Update policies and procedures as needed.

Requirements

  • Excellent attention to detail.
  • Ability to multi-task and consistently meet multiple deadlines.
  • Strong verbal and written communication skills.
  • Ability to work in a team environment.
  • Strong customer-service orientation.
  • Ability to use good judgment.

Benefits

  • Paid Time Off (PTO)
  • Medical, Dental & Vision
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan

Job title

Loan Support Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job