Customer Service Specialist processing orders for Edmonton - based Univar Solutions. Building customer partnerships and resolving inquiries with effective communication.
GM
Onsite Customer Service Representative – Language School
Posted 2 hours ago
About the role
- Customer Service support for language school in Frankfurt assisting with administrative tasks and participant inquiries. Engage with students, providing assistance and ensuring a welcoming environment.
Responsibilities
- Provide essential administrative support within the Customer Service team.
- Serve as the first point of contact at reception, and via email and telephone.
- Assist participants in selecting suitable courses.
- Ensure friendly and efficient handling of all inquiries.
Requirements
- Service-oriented and friendly when interacting with adult learners.
- German (at least B2) and good English language skills.
- Ability to work in a structured manner, keep track of tasks, and coordinate effectively.
- Reliable and committed in carrying out tasks.
- Willingness to work with people from diverse cultural backgrounds and to act with empathy.
- Strong communication skills – both written and verbal (telephone).
Benefits
- Flat hierarchy & development: Quick decision-making and real opportunities for professional and personal development.
- International environment: Work in a diverse, multicultural team.
- Prime location in Frankfurt: Easily accessible by public transport.
- Health & well-being: Subsidy for corporate fitness (eGym) as well as free snacks, fruit, and beverages.
- Employee discounts: Reduced prices for events, restaurants, and many partner services.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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