Customer Service Specialist processing orders for Edmonton-based Univar Solutions. Building customer partnerships and resolving inquiries with effective communication.
Responsibilities
Receive and process customer orders
Develop solutions to customer needs/opportunities
Build and sustain long-term customer partnerships
Display effective communication and interpersonal skills
Collaborate effectively with team members
Resolve problems and non-conformances quickly
Other duties as required
Requirements
University degree or College diploma with specialized training in a related field (i.e. chemistry, sales, or customer service) with two (2) years of customer service experience
Must have a strong organizational aptitude, be detailed oriented and have excellent time management skills
Must have strong problem-solving skills with the ability to prioritize and multitask
Must be a team player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholders
Must have strong computer skills using Microsoft Office suite including Outlook, Excel, and Word.
Benefits
Global career advancement and mentoring opportunities
Competitive salary
Employee Resource Networks that are advocating for advancing diversity, equity, and inclusion within the company.
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