Frontline Customer Support Agent for Utilita Energy, attending customer homes and selling services. Involves meter reads and updating customer information while working in a sales environment.
About the role
- Kundensupport-Mitarbeitende bei Vaudoise Versicherungen in Aarau. Erstellung von Offerten und direkte Kundenkontakte am Telefon.
Responsibilities
- Preparing quotes for non-life insurance and private pension products
- Opening claims and handling minor claims
- Active collaboration with our field sales representatives
- Direct customer contact by phone and at the branch counter
Requirements
- Commercial training (apprenticeship) in the insurance sector and experience in customer support at an all-lines insurer
- A VBV certification or other industry-specific further training (e.g. Fachausweis / professional diploma) is an advantage
- Strong service orientation with a structured and efficient approach to work
- Independent, reliable and composed personality
- Strong organizational skills
- Excellent written and spoken German
- Knowledge of French and additional languages is an advantage
Benefits
- A pleasant working environment in a cooperative company that has been repeatedly voted one of the best employers
- Numerous social benefits, including flexible work arrangements and various employee discounts
- Interesting and varied role
- Be part of an energetic team in a modern, supportive and appreciative environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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