About the role

  • Customer Service Representative and Dispatcher for Lawrence Doors, managing customer service and field technician dispatching. Responsibilities include invoicing, collections, ordering material and general office work.

Responsibilities

  • Inside sales, (planned maintenance service, etc.)
  • Dispatching field technicians
  • Ordering material
  • Customer service and general office work
  • Produce Invoicing/Billing
  • Collections of moneys owed.
  • Other support tasks as needed.

Requirements

  • Strong customer service and sales
  • Excellent math skills
  • Type 45 wpm or better
  • Computer literate- Word, Excel and Outlook
  • Strong written and verbal communication skills
  • Problem solving and helpful attitude
  • Can answer the phone with a smile and positive attitude :)
  • Strong organization skills
  • Mechanically inclined helps

Benefits

  • Health, Dental and Vision Insurance offered
  • 401K with employer matching
  • Paid Holidays
  • 2-4 Weeks PTO (accruals are based on working continuously for the entire work year)

Job title

Customer Service

Job type

Experience level

Mid levelSenior

Salary

$22 - $25 per hour

Degree requirement

High School Diploma

Location requirements

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