About the role

  • simultaneously manage multiple client projects with tasks including maintaining project planners, delegating tasks to other staff, coordinating with third parties, and leading meetings
  • implement, upgrade, maintain, troubleshoot, and support Internet Service Provider (ISP) network topologies and equipment including routers, switches, MPLS Routed Optical Networks (RON), and FTTx access equipment across various vendors
  • evaluate network equipment and software solutions for clients including Request for Proposal (RFP) projects to meet customer requirements
  • collaborate with team members across the network engineering, managed services, and cybersecurity groups
  • act as a technical mentor to junior staff for the Network Services team
  • provide technical review of Method of Procedures (MOP) and network designs prior to implementation
  • coordinate vendor relations including training, product roadmaps, and design standards
  • escalate network issues to vendor Technical Assistance Centers (TAC) and collaborate on resolutions
  • continuously monitor industry trends and new technologies, and leverage this to evolve best practices and procedures
  • act as a point of escalation for our ticketing system and provide detailed notes and responses to team members and clients
  • provide trust and confidence to our clients by consistently delivering a high-quality experience throughout projects
  • develop Method of Procedures (MOP), configuration scripts, and supporting documentation for scheduled network maintenance
  • perform periodic network maintenance including software upgrades, cutovers, intrusive changes, and diagnostics
  • manage and document configuration changes and network architectures with tools including Microsoft Excel, Word, and Visio
  • describe technical information to non-technical individuals

Requirements

  • 7+ years of relevant network engineering experience
  • minimum of 2 years' experience in senior network engineering role maintaining and operating advanced service provider networks
  • CCNP/JNCIP or similar certification required
  • extensive hands-on IP routing and MPLS experience with Cisco, Arista, Juniper, Ribbon, or Ciena equipment
  • optical transport experience with Ribbon, Ciena, or Fujitsu is a plus
  • OLT experience with Calix or Adtran a plus
  • comprehensive understanding of network protocols including MPLS, EVPN, BGP, OSPF, and ISIS
  • comprehensive understanding of ISP services including DHCP, DNS, PPPOE, IPOE, BNG, RADIUS, and Carrier Grade NAT (CGN)
  • proficient with IP multicast and Voice over IP (VoIP)
  • comprehensive understanding of IPv6 with implementation and operational experience

Benefits

  • medical
  • dental
  • vision
  • life
  • disability insurance
  • 401(k)

Job title

Senior Data Network Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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