Lead NA Aladdin Business Manager driving strategic projects on Aladdin for Columbia Threadneedle Investments. Manage stakeholder relations, operational oversight, and deepen Aladdin usage across the organization.
VS
Hybrid Director of Customer Relations, Power
Posted 2 months ago
About the role
- Director of Customer Relations managing relationships with power provider clients in the west for Vantage Point Solutions. Fostering customer satisfaction, identifying opportunities, and driving business development.
Responsibilities
- Build and maintain strong relationships with key decision-makers at power providers.
- Proactively identify customer needs and anticipate potential challenges.
- Deliver exceptional customer service and exceed customer expectations.
- Resolve customer issues and complaints promptly and effectively.
- Identify and pursue new business opportunities within the assigned region.
- Develop and execute strategic plans to grow the customer base and increase revenue.
- Collaborate with the sales team to generate leads and close deals.
- Stay up-to-date on industry trends and regulatory changes.
- Identify opportunities for innovation and improvement.
- Represent the company at industry events and conferences.
Requirements
- Bachelor's degree in Business Administration, Engineering, or a related field.
- 5+ years of experience in the power industry.
- Strong understanding of the power industry, including technology, regulations, and market dynamics.
- Proven track record of building and maintaining strong customer relationships.
- Excellent communication and interpersonal skills.
- Strong leadership and problem-solving skills.
- Ability to travel within the assigned region.
Benefits
- medical
- dental
- vision
- life
- disability insurance
- 401(k)
- and more
Job title
Job type
Experience level
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