Director of Software leading development for connected products at Taiga's electric vehicle company. Collaborating across engineering, sales, and leadership to ensure optimal user experience.
About the role
- Director of Customer Relations managing relationships with power provider clients in the west for Vantage Point Solutions. Fostering customer satisfaction, identifying opportunities, and driving business development.
Responsibilities
- Build and maintain strong relationships with key decision-makers at power providers.
- Proactively identify customer needs and anticipate potential challenges.
- Deliver exceptional customer service and exceed customer expectations.
- Resolve customer issues and complaints promptly and effectively.
- Identify and pursue new business opportunities within the assigned region.
- Develop and execute strategic plans to grow the customer base and increase revenue.
- Collaborate with the sales team to generate leads and close deals.
- Stay up-to-date on industry trends and regulatory changes.
- Identify opportunities for innovation and improvement.
- Represent the company at industry events and conferences.
Requirements
- Bachelor's degree in Business Administration, Engineering, or a related field.
- 5+ years of experience in the power industry.
- Strong understanding of the power industry, including technology, regulations, and market dynamics.
- Proven track record of building and maintaining strong customer relationships.
- Excellent communication and interpersonal skills.
- Strong leadership and problem-solving skills.
- Ability to travel within the assigned region.
Benefits
- medical
- dental
- vision
- life
- disability insurance
- 401(k)
- and more
Job title
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Experience level
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Degree requirement
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