Hybrid Director of Privacy

at US Mobile

• Job title: Director of Privacy
• Job type: Full Time
• Experience level: Lead
• Salary: $180,000 - $200,000 per year
• Degree requirement: Professional Certificate
• Tech skills: Cyber Security
• Location requirements: Hybrid, New York City, United States

About the role

• Lead US Mobile’s data privacy program, managing global privacy operations and collaborating with various teams. Ensure compliance and scale operations as the organization grows.

Responsibilities

• Develop, lead and continuously scale US Mobile’s privacy operations worldwide, partnering with corporate and operational leadership to ensure a best-in-class privacy program.
• Own and manage US Mobile’s privacy policies, procedures, controls, documentation, and internal guidance in collaboration with Legal, Cybersecurity, and relevant compliance stakeholders.
• Update and maintain the Record of Processing Activities (RoPA) to ensure compliance with applicable global privacy regulations.
• Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and ongoing educational initiatives.
• Champion a strong culture of privacy across the organization through direct engagement with product, engineering, marketing, and operational teams.
• Lead privacy reviews for new and updated products and services; prepare privacy impact assessments and data protection impact assessments (PIA/DPIA) in partnership with business teams.
• Advise on privacy disclosures and customer choices across US Mobile’s digital experiences, including web, mobile apps, and customer-facing platforms.
• Coordinate with teams responsible for website content and customer experiences involving privacy considerations (e.g., cookies, privacy center content, support documentation).
• Own and manage privacy rights request processes and supporting tools in compliance with global regulatory requirements and industry best practices.
• Partner closely with Customer Support and Operations teams to ensure privacy-related inquiries are tracked, handled efficiently, and resolved consistently.
• Lead privacy compliance reviews and develop metrics, dashboards, and reporting for senior leadership.
• Identify and pursue opportunities to leverage automation, AI systems, and advanced tooling to improve privacy operations and scalability.
• Drive effective use of privacy management tools, data platforms, and project/reporting systems to enable data-driven privacy operations.
• Work closely with Cybersecurity, Information Technology, Legal, People Operations, Product, and Engineering teams to align on US Mobile’s privacy goals and execution strategies.
• Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and practical implementation approaches.

Requirements

• Minimum 7 years of privacy operations experience in multinational, fast-growing, and complex organizations, preferably in technology, telecom, or digital services.
• Experience must be focused on privacy operations and risk management (not solely information security or data governance).
• Strong knowledge of global privacy regulations, including CCPA/CPRA and GDPR, with the ability to anticipate emerging regulatory trends.
• Proven experience authoring and managing privacy policies, procedures, training materials, and compliance documentation.
• Hands-on experience conducting PIAs/DPIAs and privacy assessments related to AI or data-driven systems.
• Deep understanding of privacy principles and best practices and how to operationalize them at scale.
• Strong knowledge of consumer-facing privacy risks, including website tracking, cookies, and digital marketing technologies.
• Ability to operate independently in a deadline-driven, fast-paced environment.
• Excellent written and verbal communication skills with a focus on clarity and executive-level communication.
• Strong analytical skills with experience building metrics, dashboards, and leadership reporting.
• High proficiency with privacy tools, Google Workspace, analytics platforms, and project management tools.
• Demonstrated ability to collaborate cross-functionally while maintaining ownership and accountability.
• CIPP certification required.
• Strong commitment to teamwork, professionalism, and integrity.

Benefits

• Competitive salary - (onsite Monday-Wednesday)
• Gym reimbursement
• Free cellular service on the best network in the US
• Free lunch in NYC office & fully stocked kitchen
• Metrocard reimbursement
• Flexible working hours