Relationship Manager managing a book of ultra-high-net-worth clients for Vanguard. Delivering tailored solutions and guidance to help clients achieve their long-term financial goals while providing exceptional service.
Responsibilities
Act as the primary point of contact for self-directed ultra-high-net-worth clients within your book of business, delivering a personalized, consistent, and high-touch experience.
Build trust and deepen client loyalty by anticipating needs and aligning solutions through education and guidance — helping clients achieve their long-term goals.
Engage in meaningful conversations on sophisticated topics such as partnering with advice, increasing share of wallet, private equity, trusts, margin, and charitable giving, expanding your expertise and client impact.
Support strategic planning for your book of business and contribute to growth initiatives and client retention efforts.
Foster strong relationships by connecting with clients through genuine curiosity, empathy, and a deep understanding of their financial aspirations.
Deliver exceptional client service by proactively addressing inquiries, resolving issues efficiently, and ensuring a seamless experience across all touchpoints.
Demonstrate credibility through deep technical knowledge of Vanguard’s products and services, proactively finding opportunities to strengthen client relationships.
Requirements
This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC), the SIE, Series 7 and 63/65 or 66 (or equivalent).
A strong foundation in managing a book of business within financial services — ideally 3+ years of experience.
Experience building trusted relationships with high-net-worth or ultra-high-net-worth clients (2+ years preferred).
A consultative mentality and a passion for guiding clients through financial services solutions.
Confidence in discussing topics like ETFs, mutual funds, legacy and estate planning, charitable giving, and other wealth management related conversations.
A bachelor’s degree or equivalent experience that showcases your ability to learn and lead.
Benefits
Comprehensive training will be provided to support your success in this area
Relocation assistance is available for candidates who qualify
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